Return and Refund Policy

1. Informational Nature of the Website
5GSwitch is an informational platform providing details about mobile and internet packages. We do not directly sell or offer subscriptions.

2. No Transactions Conducted
Since we do not process payments or offer purchasing options, the concepts of returns and refunds do not apply.

3. Referral to Service Providers
For package activations or plan changes, users should contact the official providers directly, as we only provide general information.

4. Accuracy of Information
While we strive to keep information current, users are advised to verify plan details with the respective providers.

5. No Product Shipments
5GSwitch does not engage in the sale or shipment of physical products, thus eliminating the need for return handling.

6. No Service Charges by 5GSwitch
We do not charge users for accessing our platform or information, therefore refund requests are not applicable.

7. User Inquiries
For any questions regarding packages, users are encouraged to reach out via our contact form for guidance.

8. Policy Transparency
This policy ensures clarity regarding our non-involvement in financial transactions and package sales.

Contact Information:
Address: 12th St - Al Quoz - Al Quoz Industrial Area 2 - Dubai - United Arab Emirates
Phone: +971 800 738 925
Email: [email protected]